Privacy Policy

Effective date: 27 September 2026

This Privacy Policy explains how Valet ("Valet", "we", "us") collects, uses, stores and shares information when you visit get-valet.com, sign in with your Google account, or join our mailing list. Valet is operated by Noerion Labs, a company registered in England and Wales under company number , with its registered office at . Noerion Labs is the data controller for the personal data described here.

1. Information we collect

1.1 Information from Google Sign-In

If you choose "Sign in with Google", Google shares the following with us, and only after you give consent on Google's consent screen:

• Your name
• Your email address and whether it is verified
• Your profile picture (if you have one)
• Your Google account identifier (a unique ID used to recognise you when you sign in again)

We request only the openid, email and profile scopes. We do not access your Gmail, Google Drive, Calendar, contacts or any other Google data, and we never receive your Google password.

1.2 Information you give us

• Mailing list: your email address (and name, if you provide it) when you sign up for beta announcements and product updates.
• Contact: the content of any email or message you send us, and your contact details.

1.3 Information collected automatically

• Technical data: IP address, browser type, device information, pages visited and timestamps, recorded in server and security logs.
• Cookies: strictly necessary cookies to keep you signed in and to protect the site against abuse. See our Cookie Policy for the full list. We do not use analytics or advertising cookies.

2. How we use your information

• To create and maintain your Valet account and let you sign in securely.
• To identify you and personalise your account (for example, showing your name and picture).
• To send you the beta announcements and product updates you asked for. You can unsubscribe at any time using the link in each email or by contacting us.
• To reply to your enquiries and provide support.
• To keep the website secure, prevent fraud and abuse, and fix technical problems.
• To comply with legal obligations.

We do not use your information for advertising, we do not build advertising profiles, and we do not sell your personal data.

3. Legal bases (UK GDPR / EU GDPR)

• Contract: to provide your account when you sign in.
• Consent: for the mailing list and any non-essential cookies. You can withdraw consent at any time.
• Legitimate interests: to secure the website, prevent abuse and respond to enquiries.
• Legal obligation: where the law requires us to keep or disclose information.

4. Google user data

Valet's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

• We use Google user data only to provide sign-in and account features of Valet described in this policy.
• We do not transfer Google user data to third parties except as needed to operate the service (see section 5), to comply with law, or as part of a merger or acquisition with prior notice to you.
• We do not use Google user data for advertising, and we do not sell it.
• No human reads your Google user data except with your explicit consent, for security purposes, or to comply with law.
• Google user data is not used to develop, improve or train generalised AI or machine-learning models.

5. Sharing and service providers

We share personal data only with service providers that help us operate Valet, such as website hosting, DNS and security, and email providers, under contracts that require them to protect it.

6. International transfers

Some providers may process data outside the UK or EEA. Where this happens, we rely on appropriate safeguards such as the UK International Data Transfer Agreement or the EU Standard Contractual Clauses.

7. How long we keep data

• Account data (from Google Sign-In): until you delete your account, then deleted within 30 days.
• Mailing list: until you unsubscribe.
• Correspondence: up to 2 years after the last contact.
• Server and security logs: up to 90 days.

8. Security

All traffic is encrypted with HTTPS. Access to personal data is restricted to those who need it to operate Valet, and credentials are stored securely. No system is perfectly secure, but we take reasonable measures to protect your information.

9. Your rights and choices

Under UK and EU data protection law you have the right to:

• access the personal data we hold about you;
• correct inaccurate data;
• ask us to delete your data;
• restrict or object to certain processing;
• receive your data in a portable format;
• withdraw consent at any time.

To exercise any of these rights, or to delete your account and all associated data, email [email protected]. We will respond within one month. You can also revoke Valet's access to your Google account at any time at myaccount.google.com/permissions.

If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk, or to your local data protection authority.

10. Children

Valet is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has given us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page with an updated effective date, and notify signed-in users of significant changes by email.

If operation of Valet is transferred to another company (for example, a company formed specifically to run Valet), we will notify you by email and update this policy before your personal data is transferred. The new operator will be bound by commitments at least as protective as those in this policy.

12. Contact

Noerion Labs (operator of Valet)
Company number: , registered in England and Wales
Registered office:
Email: [email protected]